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Demand Force Reviews

 Submitted By: Ahmad Siddiqi

Title: my first visit

Customer Review: This was my fisrt visit with Dr. Kitagawa. She was very professional and gentle. Very clean office. I was asked about my concerns and issues. She explained everything in great detail and made sure I was happy and understood everything. I will not go anywhere else and have already sent my wife and a few other relatives for appointments.


Submitted By: Juanita Harper

Title: great dentist!

Customer Review: When I changed jobs a few years ago, I tried several dental offices and had some not so pleasant experiences, including needing to have one crown re-done 3 times! Dr. Kitagawa was able to not only re-do the crown correctly but has since completed a few other procedures including replacing old fillings. She and her staff are friendly and efficient and I would (and have) referred others to her without hesitation.




Submitted By: Ken Grant
Title: Gateway Dental is the Best!!!

Customer Review: You and your staff go the "Extra Mile" to make the experience at the dentist so very comfortable. Your approach to customer satisfaction is the best that I have ever seen. The relaxing music, dark sunglasses to shield my eyes from the bright light and moisturizing the patients lips to prevent them from getting dry is just a few things that you do and your attention to detail is amazing. You are an exceptional dentist and you know your job very well. Sincerely, Ken Grant




 

Submitted By: Kris Fury

Title: Professional and caring

Customer Review: I've now had two procedures with Dr. Kitagawa and her staff, and I'm so pleased. Dr. Kitagawa in particular is professional and cares about my comfort. She is painstaking and has a good "bedside manner." I have recommended her to several others already.


 

Submitted By: Mark Karpinski

Title: My Dental Visit

Customer Review: When I arrived Dr. Kitagawa and her staff were ready for me. My exam and cleaning were painfree and quick. Thanks


Submitted By: Omer Mahmood

Title: Excellent Service and care

Customer Review: Dr Kitagawa provides excellent Service and Care. Me and my family have been going to Dr Kitagawa for last few years and have always appreciated care and honest analysis we get.


Submitted By: Edward Wong

Title: Dental Visit

Customer Review: My latest dental experience was exactly as my previous visits - pleasant and enjoyable. The staff is very professional and customer service oriented. They make the client as comfortable as possible during my appointments.


"Thanks to you and your dental hygienist for the great care and direct and honest approach in your evaluation today. You were up front and honest about my evaluation while being concerned and compassionate in your delivery of the less than optimistic news about the future of my teeth and gums. I appreciate the honest and direct assessment, as well as the explanation and details of my options. You are also at the top of my list for referrals and I am sure that I can send some new clients your way. I am very glad that Francine referrred me to you. I couldn't be happier! A very pleasant experience overall. I like the environment of the office and your dental hygienist is very sweet and has a great engaging personality. I felt calm and relaxed and she was very gentle and also very informative with what she was doing and was always concerned about my comfort. That's really important to a dental patient, as you well know. Ok! I loved my visit. Enough said. I hope you both have a great weekend and I will see you in July!!! "  Brian Wright 
 
"I took my son to a pedodontist that his school had recommended and he had a horrible experience.  So we came here and both my son and daughter had such a great experience that they argue about who gets to go first.  My son gets so excited to see the dentist now." - Katrina (mother of a 4 and 2 year old)
 
Dear Dr. Kitagawa,
I hated taking pictures and only smiled with my mouth closed. My teeth were so discolored that I was embarrassed.  After your treatments, my teeth are white and I am smiling a lot more and am very happy with my appearance again.
Thanks so much,
Sharon Cullinane
Livermore California

 
"Dr. Kitagawa is very friendly, honest and caring.  Her assistant is great and I love the fact that I listen to music with headphones!  I am glad I found this dentist."  - Jeannette Smith